Yes, we are a high-tech enterprise integrating cutting-edge electronic product R&D, intelligent manufacturing, and global sales. Rooted in Jakarta, Indonesia, we have an independent manufacturing system. The two electronic products—players and counters—are independently designed by our core R&D team, with assembly and testing completed through intelligent production lines. For prayer mats, we use high-quality fabric materials and rely on standardized production processes to control the entire process from fabric selection to finished product processing. We are not a trading enterprise, so we can ensure product quality and supply stability from the source.

Our prayer mats offer a variety of fabric material options, including pure cotton, linen, canvas, and high-elastic breathable fabrics. Customers can select suitable materials based on usage scenarios (e.g., daily home use, religious venues, outdoor portability) and also customize the fabric color, pattern, and embroidery design. All fabrics undergo strict screening and meet local Indonesian and internationally accepted environmental standards, containing no harmful chemicals. They also feature wear resistance, easy cleaning, and skin-friendly comfort. Certified by third-party testing institutions, the fabrics ensure safe and environmentally friendly use.

As electronic products, the players and counters have a warranty period of 12 months from the date of customer receipt. The warranty covers hardware failures and performance issues caused by non-human factors. The prayer mats have a warranty period of 6 months, covering quality issues such as fabric unthreading, fading (under normal washing conditions), and filler deformation. If a quality issue occurs, customers can provide feedback via the official customer service hotline, email, or local service outlets. After providing the purchase certificate and a description of the issue, we will respond within 24 hours and provide free repair, replacement of parts, or return/refund services based on the specific issue. After-sales needs worldwide can be handled efficiently.